BitcoinProof Terms of Service
Version 1.1 — Last updated 2026-10-22 — Published at bitcoinproof.io/terms
These Terms of Service ("ToS") govern Your use of the website bitcoinproof.io (the "Site") and Your purchase of a BitcoinProof Licence Key. They are agreed between You and Wenze van Klink, trading as BitcoinProof, Dutch sole proprietorship (eenmanszaak), KVK 91404983, BTW NL004888591B14, registered address Snijbiet 11, 2371DR Roelofarendsveen, email support@bitcoinproof.io ("we", "us", "Provider"). By creating an account or by purchasing a Licence Key, You accept these ToS.
The End User Licence Agreement (EULA) at bitcoinproof.io/eula governs installation and use of the Software itself; these ToS govern the commercial relationship and the Site. The PDF Disclaimer at bitcoinproof.io/disclaimer is incorporated by reference into both documents as the canonical characterisation of BitcoinProof Reports.
1. Definitions
Capitalised terms used in these ToS have the meanings set out in the EULA, plus:
1.1 "Account" means Your authenticated session on the Site, identified by Your email address.
1.2 "Business Day" means a day other than a Saturday, Sunday, or public holiday in the Netherlands.
1.3 "Business Tier" and "Individual Tier" have the meanings in clause 5.
1.4 "Bitcoin Payment Processor" means the third-party software provider we engage to generate Bitcoin payment requests and to detect payments made to our own Bitcoin wallet. It is a self-custodial software service: it does not receive, hold or take possession of Your Bitcoin at any stage, it does not operate as a Crypto-Asset Service Provider under the Markets in Crypto-Assets Regulation (MiCAR) or as a payment institution, and it does not apply identity verification to You for a standard Bitcoin payment. The specific provider engaged, its legal identity and its jurisdiction are named in Annex A to our privacy policy (bitcoinproof.io/privacy).
1.5 "EUR Payment Processor" means the third-party payment service provider we engage to process EUR payments for the Business Tier, regulated in its home jurisdiction. The specific provider engaged and its regulator are named in Annex A to our privacy policy.
1.6 "Referral Programme" means the programme described in clause 11.
2. Eligibility
2.1 You must be at least 18 years old (or the age of majority in Your jurisdiction, whichever is higher) and have legal capacity to contract.
2.2 You must not be a person, entity, or located in a jurisdiction subject to comprehensive Dutch, EU, UN, US (OFAC), UK (OFSI), or Australian (DFAT) economic sanctions.
2.3 We may refuse Your purchase or close Your Account at our reasonable discretion, including for the foregoing reasons, with refund where mandatory law so requires.
3. Account creation
3.1 To purchase a Licence Key You must create an Account using a valid email address. Authentication is by magic link: a one-time link emailed to that address. There is no password.
3.2 You are responsible for the security of Your email account and for activity that occurs through Your Account.
3.3 The email address is used solely to (a) authenticate You; (b) deliver Licence Keys, receipts, and operational notices; and (c) where You have opted in, send renewal reminders. The email address is never transmitted from the Site to the BitcoinProof desktop application; the Software does not communicate with us about You.
3.4 Privacy is governed by the Privacy Policy at bitcoinproof.io/privacy.
4. The Software, the EULA, and the PDF Disclaimer
4.1 Use of the Software is governed by the EULA. By purchasing a Licence Key You acknowledge that You have read or have had the opportunity to read the EULA.
4.2 The PDF Disclaimer is the binding factual characterisation of what a Report is and is not. Where any commercial statement on the Site or in marketing material is in tension with the PDF Disclaimer, the PDF Disclaimer prevails for the purpose of describing the product.
5. Pricing and tiers
5.1 Individual Tier (B2C). Per Entity per year:
| Entity | Price |
|---|---|
| 1–3 | €21 each — introductory price |
| 4+ | Contact us |
Payment: Bitcoin only (Lightning or on-chain), via the Bitcoin Payment Processor. No EUR fiat option. No invoice issued. No support; the tier is self-serve by design.
5.2 Business Tier (B2B). €99 per Entity per year, excluding VAT — introductory price, with 1–3 self-serve and 4+ contact-us. Payment: Bitcoin (Lightning or on-chain) or EUR (SEPA Direct Debit, iDEAL, card) via the EUR Payment Processor — buyer chooses at checkout. A Dutch-VAT-compliant EUR invoice/receipt is generated automatically for all Business Tier purchases regardless of payment method. Email support is included; see clause 9.
5.3 Multi-year prepay. Multi-year prepay is not offered while introductory prices apply. Each purchase is for one year: the Licence Key issued carries the calendar year of purchase as its year field.
5.4 All prices are in EUR. For Bitcoin payments, the EUR price is the contractual price; the Bitcoin amount displayed at checkout is informational, computed by the Bitcoin Payment Processor at the prevailing spot price for a short quote window. The contract price for VAT, invoicing, and accounting purposes is the EUR amount.
5.5 Introductory prices. The prices in clauses 5.1 and 5.2 are introductory and may be changed for future purchases under clause 15. A price change never affects a Licence Key You have already purchased or the price You paid for it.
6. Payment processing
6.1 Bitcoin payments. A Bitcoin payment is made directly from Your own wallet to our wallet over the Bitcoin network or the Lightning Network. The Bitcoin Payment Processor (named in Annex A to our privacy policy) provides the software that presents the payment request to You and detects when the payment arrives; it is not a party to the payment and does not hold the funds. To pay, You are redirected to the Processor's hosted checkout page; its own terms and privacy notice apply to that page and to Your use of it. We do not send the Processor Your name or email address. We receive from it only the payment status and a reference that lets us match the payment to Your order; we do not receive Your wallet address or transaction graph.
6.2 No identity verification by the Bitcoin Payment Processor. The Bitcoin Payment Processor does not require You to identify Yourself, to create an account with it, or to complete identity verification ("KYC") in order to make a standard Bitcoin payment to us. Your own wallet provider may have requirements of its own; those are between You and it. Your Licence Key is issued to You by us after the Processor confirms successful payment.
6.3 EUR payments (Business Tier only). EUR payments are processed by the EUR Payment Processor (named in Annex A to our privacy policy). Its terms apply between You and it. Settlement to us is in EUR via SEPA.
6.4 Settlement and timing. Once the Bitcoin Payment Processor or the EUR Payment Processor has confirmed Your payment to us, we will issue Your Licence Key by email within 1 hour for an automated purchase (and in any event within 1 Business Day where manual review is required, e.g., entity-4+ orders).
7. Licence-key delivery and non-receipt
7.1 We deliver Licence Keys to the email address registered on Your Account.
7.2 If You have not received Your Licence Key within 24 hours of the Bitcoin Payment Processor or the EUR Payment Processor confirming Your payment, contact us at support@bitcoinproof.io. We will investigate and re-deliver. Where the failure is on our side, we will, at Your option, deliver the key or refund the EUR contractual price (consistent with clause 8 mandatory-law exceptions).
8. No refunds — and the EU digital-content withdrawal waiver
8.1 General position. All sales are final. We do not offer refunds. This is stated clearly at checkout and on this clause.
8.2 EU / EEA Consumers — express withdrawal-right waiver under Article 16(m) CRD. A Licence Key is "digital content not supplied on a tangible medium" within the meaning of Article 16(m) of Directive 2011/83/EU. Under that provision, Your 14-day right of withdrawal is lost when:
(a) You give Your prior express consent to the supply of the digital content beginning during the 14-day withdrawal period; and
(b) You expressly acknowledge that You thereby lose Your right of withdrawal; and
(c) We provide You with confirmation of (a) and (b) on a durable medium (per Article 8(7) CRD).
The Site captures (a) and (b) by two unchecked checkboxes that You must affirmatively tick before placing an order, and the order-confirmation email captures (c) on a durable medium. Where any of (a), (b) or (c) is not properly captured for a given purchase, You retain the 14-day right of withdrawal and may exercise it by emailing support@bitcoinproof.io with the model withdrawal form (Annex I to Directive 2011/83/EU), in which case we will refund the price within 14 days.
8.3 Spain (TRLGDCU Articles 102, 103(m), 105). The express-consent and acknowledgement mechanism in clause 8.2 is the implementation in Spain of the Art. 103(m) TRLGDCU exception. The "order-with-obligation-to-pay" labelling required by Art. 98.7 TRLGDCU is implemented at checkout.
8.4 Norway. Equivalent to clause 8.2 under the Angrerettloven implementing Directive 2011/83/EU.
8.5 Switzerland. Switzerland has no general statutory cooling-off right for distance contracts of this kind. The no-refund position applies subject to OR Art. 100(1) and UWG Art. 8.
8.6 Australia. The no-refund position is subject in full to the ACL consumer guarantees (clause 8 of the EULA): for a major failure of an ACL consumer guarantee (acceptable quality, fit for purpose, supplied with due care and skill, or reasonable correspondence with description), You are entitled to a refund or to compensation as provided by the ACL.
8.7 Mistakes by us. Where we charge You in error or fail to deliver, You receive a refund of the EUR contractual price.
9. Renewal
9.1 No automatic renewal. Licence Keys do not auto-renew. We do not store payment credentials for recurring billing. To extend coverage You purchase a new Licence Key at Your initiative.
9.2 Reminder emails. We may send a courtesy reminder before a Licence Key's year ceiling is reached. You may opt out of these reminders without effect on the Licence Key.
10. Business Tier support
10.1 The Business Tier includes email support at support@bitcoinproof.io.
10.2 Service Level Commitment (Business Tier). First response within 2 Business Days. Best-effort substantive response within 5 Business Days. Hours: 09:00–17:00 CET, Monday to Friday, excluding Dutch public holidays.
10.3 Escalation. Where a request is not responded to within the SLA, You may flag escalation to support+escalation@bitcoinproof.io.
10.4 Free / Individual Tier. No support is provided. The product is self-serve by design at those tiers, and the price reflects that.
11. Referral programme
11.1 No programme currently offered. We do not currently operate a referral or partner programme. We issue no referral codes, attribute no purchases to referrers, and pay no commission.
11.2 No partner records. We do not create a referral or partner record when You create an Account or purchase a Licence Key. Partner records that were created automatically before 21 October 2026 conferred no rights, were never activated, and are deleted.
11.3 Future programme. If we introduce a referral programme, its terms will be published in this clause before it starts.
12. VAT treatment
12.1 B2C in EU/EEA outside the Netherlands. We charge VAT at the rate of Your country of residence under the EU One-Stop-Shop (OSS), Art. 369a of Directive 2006/112/EC.
12.2 B2C in the Netherlands. Dutch BTW applies at the standard rate.
12.3 B2B in EU outside the Netherlands. Where You provide a valid VAT identification number (we will validate via VIES), the supply is reverse-charged: no VAT is charged by us; You account for VAT under Art. 196 of Directive 2006/112/EC. The invoice carries the note: "VAT reverse-charged — BTW verlegd."
12.4 B2B in the Netherlands. Dutch BTW applies at the standard rate; the invoice complies with BW Art. 35a Wet OB.
12.5 Outside EU/EEA (Switzerland, Australia, etc.). Out-of-scope of EU VAT for B2B; for B2C in jurisdictions where local consumption-tax registration thresholds may apply, You acknowledge that the displayed price is exclusive of any local tax that may be chargeable in Your jurisdiction and that we do not currently register for local consumption tax outside the EU. We monitor thresholds (e.g., AU GST, CH MWST) and will register where required.
13. Acceptable use of the Site
13.1 You shall not (a) interfere with the Site's operation; (b) use the Site to send spam or to scrape content other than as permitted by robots.txt; (c) impersonate any other person; (d) attempt to enumerate Account email addresses.
14. Service availability
14.1 We use commercially reasonable efforts to keep the Site and the licence-validation endpoint available. No SLA is offered to Free or Individual Tier users. The Business Tier SLA in clause 10 applies to support, not to Site uptime.
14.2 The Software, once installed and activated, operates locally on Your computer and includes a 30-day offline grace period. Site downtime does not invalidate Your activated Licence Keys.
15. Modifications to these ToS
15.1 We may modify these ToS by publishing a new version at bitcoinproof.io/terms and notifying registered Account holders by email at least 30 days before the new version is published. A version takes effect when it is published, and modifications apply prospectively from that date.
15.2 Modifications cannot retroactively diminish Your accrued rights or the validity period of an issued Licence Key (consistent with the EULA clause 2.5 permanent-scope guarantee).
15.3 If You do not accept the modification, Your remedy is to stop using the Site; existing Licence Keys remain valid.
16. Termination by us
16.1 We may terminate Your Account on reasonable notice, including for material breach of these ToS or clause 3 of the EULA, sanctions reasons, or fraud. Where mandatory consumer law requires it, we will refund the unused portion of any prepaid multi-year term.
17. Privacy
17.1 The Privacy Policy at bitcoinproof.io/privacy describes processing of personal data under Regulation (EU) 2016/679 (GDPR), the Dutch UAVG, and applicable equivalent law in Switzerland (revFADP), Norway (Personopplysningsloven), and Australia (Privacy Act 1988 (Cth), to the extent the small-business operator exemption does not apply).
17.2 Data flows for the Site (magic-link auth, purchase history) are disjoint from data flows for the Software. The Software does not transmit personal data to us. Email addresses collected via the Site are never used by the Software and are not exposed to it.
18. Dispute resolution
18.1 We aim to resolve disputes informally. Please email support@bitcoinproof.io first, with detail of the matter; we aim to respond substantively within 10 Business Days.
18.2 If the matter is not resolved informally, the dispute may be brought before the courts identified in clause 19.
18.3 Alternative dispute resolution. EU Consumers may have access to alternative dispute resolution under Directive 2013/11/EU as transposed in their Member State; we are not a member of any specific ADR scheme but will engage in good faith with any competent ADR body. EU Consumers can also approach the European Consumer Centres Network (ECC-Net). The European Online Dispute Resolution Platform (Regulation (EU) No 524/2013) was discontinued on 20 July 2025 (Regulation (EU) 2024/3228); references to it have been removed.
19. Governing law and forum
19.1 These ToS are governed by Dutch law, excluding its conflict-of-law rules and the CISG.
19.2 The exclusive forum is the District Court of Amsterdam (Rechtbank Amsterdam).
19.3 Consumer carve-out. The carve-outs in EULA clause 13.3 (Rome I Art. 6, Brussels Ia Arts. 17–18, Lugano 2007 Arts. 15–17, ACL s.67) apply identically to these ToS.
20. Miscellaneous
20.1 Severability, no waiver, entire agreement, notices, assignment, and language clauses corresponding to EULA clauses 14.1–14.6 apply mutatis mutandis.
End of ToS.